Coldplay, Diljit Dosanjh: India’s costly affair with concert tickets

If you were in India and had 900,000 rupees ($10,800; £8,000), what would you buy? A car? A trip around the world? Diamond jewellery? Or a Coldplay concert ticket?

The British rock band is set to perform three shows of their Music of the Spheres world tour in Mumbai next year and the tickets are being sold for obscene amounts on reselling platforms, after being sold out in minutes on BookMyShow (BMS) – the concert’s official ticketing platform.

The tickets went on sale last Sunday and were priced from 2,500 rupees to 12,000 rupees. More than 10 million people competed to buy some 180,000 tickets.

Fans complained about hours-long digital queues and site crashes, but many also alleged that the sales were rigged as resellers had begun selling tickets for five times the price – touching even 900,000 rupees – before they were released on the official site.

Earlier this month, something similar happened with tickets for Oasis’ concert in the UK, where resellers charged more than £350 for tickets that cost £135. But even then, the inflated prices of Coldplay tickets stand out. To put this in perspective, Madonna charged £1,306.75 for VIP passes to her Celebration tour and the best tickets for Beyoncé’s Renaissance concerts sold for £2,400.

The events have sparked a conversation around ticket scalping in India, where people use bots or automation tools to bypass queues and purchase multiple tickets to sell on reselling platforms. Fans are questioning whether the official site had taken adequate steps to prevent this, or whether it chose to look the other way.

BMS has denied any association with resellers and urged fans to avoid tickets from “unauthorised sources” as they could be fake, but this hasn’t stopped people from viewing the site suspiciously.

Fans have complained about having a similar experience while buying tickets for Punjabi singer Diljit Dosanjh’s upcoming concerts. Tickets were released on Zomato Live, the concert promoter, earlier this month and after getting sold out, they began popping up on reselling platforms for several times the original price.

Ticket scalping is illegal in India, and experts say that while it’s possible that it’s happening anyway, it’s also likely that legitimate ticket-holders are selling theirs through resellers to make a profit due to the massive demand.