ScotRail has apologised for the chaotic launch of its new booking app, which has left hundreds of passengers unable to book train tickets.
The operator replaced its existing system, provided by Trainline, with an updated ticketing platform for travellers on Thursday morning.
Complaints on ScotRail’s social media channels saw a series of issues with passengers being forced to reset account passwords and journeys not appearing in booking searches.
ScotRail said it was working to resolve the issues and said passengers should continue using the old app until midday.
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