Payment app PayPal is encountering issues worldwide, it has confirmed.
It said in a post on its service status page, external it was experiencing “a system issue” that may be affecting multiple PayPal Products – including account withdrawal and express checkout.
“Our technical teams are actively working towards resolving the issue,” it adds.
Thousands of customers globally have reported being unable to log in to their accounts or experiencing problems making payments.
Platform outage monitor Downdetector had received more than seven thousand reports from users as of 12:12 GMT.
The BBC has approached PayPal for comment.
According to the company’s service status dashboard, the incident began at 10:53 UTC.
It said its cryptocurrency services and peer-to-peer payment app, Venmo, were among its services affected by the outage.
Customers have been taking to social media to post about not being able to access their accounts.
Several users on X, formerly Twitter, posted screenshots of an alert telling them “please check your entries and try again” when attempting to log in.
Founded in 1998, PayPal has grown to become a major, global financial institution.
It told investors in October that its total number of active accounts across its operations had soared to 432 million in the period ending 30 September, external.
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