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Thursday , September 3 2026

Mental health: Early success for nurses on 999 calls scheme

The project operates on Friday and Saturday between the hours of 19:00 and 03:00, and on Sunday between 15:00 and 23:00.

If a person in the South Eastern Trust area calls 999 in a mental health crisis, they will be transferred to a mental health nurse practitioner to complete a mental health assessment.

An onward referral to a voluntary or statutory service will then be made if it is appropriate.

This prevents patients having to wait on an ambulance or attend a busy ED.

“In these antisocial hours, the patients that are not involved with the mental health team, they have nobody to turn to,” Ms Scott said.

Those in a mental health crisis rely on emergency services to go to an emergency department, Ms Scott added, but as they are busy, some patients may be waiting hours to be seen by the mental health team.


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