In a statement, easyJet said: ”We are very sorry that flight EZY55 from Belfast to Edinburgh on Friday 21 June departed without three passengers who were being accompanied by the airport’s special assistance provider.
“We have urgently raised with the provider and our ground-handling team to understand why this happened.”
The airline added: ”We are doing everything possible to assist the passengers, arranging for flights to Glasgow and Edinburgh later this evening to get them to their destination as quickly as possible,
”Our team looked after them throughout and provided them with refreshment vouchers while they waited for their new flight.
“We will also be processing the compensation they are due.”
Mrs Weir described her experience as “simply exhausting”.
She commended airport staff for having been ”nothing but helpful” to her.
She was rescheduled to fly to Edinburgh at 20:50.
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