Birmingham Airport said on Monday that a technical problem had compounded its peak departure period.
“Technical issues can occur at any point,” a spokesperson said.
“We have received some correspondence from customers and these will be answered on a case by case basis.”
Bosses directed people to the airport’s website for the latest information and advice on speeding up search times.
When asked about staffing, a spokesperson said: “Birmingham Airport has an active year-round recruitment campaign for its security officers.
“Both classroom and on the job training takes months to complete, hence our continual recruitment.”
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