Disability: Blind Girls Aloud fan slams inaccessible Ticketmaster

Mr Plumridge, 32, from Pontyclun, Rhondda Cynon Taf, was diagnosed with his condition aged eight, and said he was so stressed booking the tickets for Girls Aloud that he ended up getting timed out.

“You have to be so quick on the site, you get into a queue and there’s this timer and you’re panicking.

“I was filling the boxes wrong, because it wasn’t clear to me in terms of where you should write what, and I ended up getting timed out.

“I tried because I thought I have the tools, I’ve got my screen reader and a huge monitor so how can I not do it, but I just couldn’t,” he said.

He added it was really frustrating because it did not have to be like that, and not being able to do a simple thing like booking tickets and having to rely on someone else took away his independence.

“I’ve booked West End tickets to take my niece to see Frozen, and their booking system is so different.

“They have a separate platform, and all I had to do was register and show proof of my disability and then book, I had a completely stress-free experience.

“I was able to book disabled access tickets and tickets for my niece and family who were coming with me – it was so much easier.”