Xbox Live Is Down Monday: Microsoft Says It’s Working on a Resolution

Gamers looking to start off the week by relaxing with their Xbox might need to find something else to do. On Monday, Microsoft reported that several issues were preventing gamers from using the platform. According to the Xbox Live Status page, the problems range from sign-in issues to difficulty viewing games in the Xbox store.

“You may not be able to sign-in to your Xbox profile, may be disconnected while signed in or have other related problems,” the page said. “Features that require sign-in like most games, apps and social activity won’t be available.”

A Microsoft representative did not immediately respond to a request for comment.

The Xbox Live Status page says a resolution for all issues is “pending,” but no further detail or timing is listed.

“We are aware that some users are encountering errors when attempting to sign in, see your game library, or launch games,” the official Xbox Support account on X posted early Monday. “Our engineers are actively working to mitigate the issue.”

Microsoft later posted two updates, neither of which offers any real news on progress.

“Another update on the game library, sign-in, and game launch issue: Our teams are focused on multiple investigation angles and remain hard at work,” the latest update reads. “Thanks for your patience while teams keep working — we’ll share more details as they become available here or at http://support.xbox.com.”

CNET editor Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of “Whatever Happened to Pudding Pops? The Lost Toys, Tastes and Trends of the ’70s and ’80s,” as well as “The Totally Sweet ’90s.” She’s been a journalist since 1989, working at Mpls.St.Paul Magazine, Twin Cities Sidewalk, the Minneapolis Star Tribune, and NBC News Digital. She’s Gen X in birthdate, word and deed. If Marathon candy bars ever come back, she’ll be first in line.

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