The report also looked into a similar incident at Chalk Farm station on 20 April 2023, in which a passenger’s coat became trapped in closing doors as they attempted to board a train.
The train then dragged them along the platform for about 20m until the coat became free, as the passenger fell to the ground.
RAIB said the passenger sustained minor injuries, but had subsequently experienced psychological distress due to the experience.
RAIB recommended actions for London Underground including considering use of technology that detected when thin objects became trapped in doors.
London Underground’s Nick Dent said: “The safety of our customers and staff is at the heart of everything we do and we were extremely concerned that two customers were injured”.
He added it welcomed the RAIB recommendations and was “in the process of implementing them”.
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