Just after 11PM ET, many people started reporting problems with TikTok, which isn’t completely offline, but definitely has been dealing with some kind of outage. Downdetector listed 44,000 reports at our last check, and the issue isn’t fixed yet.
Based on reports from Reddit, Twitter, Bluesky, and looking at our own devices, at the moment, videos may continue to load in TikTok’s mobile apps, but accessing other features like comments or switching between accounts isn’t working reliably, leading some users to wonder if their accounts were banned.
Trying to pull up the TikTok website, or even its support pages, displays a message saying “An error occurred while processing your request” along with a reference code.
We haven’t seen any update from TikTok about what may be causing the issue, and status pages for some of its service providers, like Akamai and Oracle, aren’t indicating any wider problems. Hopefully, it gets resolved quickly so people can get back to wasting their time scrolling instead of doing whatever they were planning to do, but if we find out any more information, we will update this post.
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