Thousands of Bristol homes without water due to burst main

Thousands of households in Bristol are without water or facing low pressure following a large burst main.

The junction of Hengrove Way and Hawkfield Road, in Hartcliffe, is closed while Bristol Water crews work to fix the “significant” problem. The outage – which was first reported on Friday morning – is impacting about 2,600 customers in the BS4 and BS14 areas, according to the company.

Bottled water will be delivered to vulnerable customers and a station where people can collect drinking water is open near the old Cineworld on Hengrove Way until 22:00 GMT.

A spokesperson for Bristol Water apologised for the disruption to customers, but said “good progress” was being made on the repair.

“There is a gas main near our pipe, which means we have to be very careful with our work to make sure our teams and the public remain safe,” the spokesperson explained.

“This, along with the need to use specialist fittings for the repair, means the fix is taking longer than we initially hoped.”

Richard Stanbrook, Bristol Water’s general manager, said he hopes the team will make progress overnight.

“Our plan is to make sure we get it all completed over the course of the next 12 hours, and I really do hope that we can get the water back on for our customers by tomorrow,” he said.