Square Enix, the legendary video game publisher behind the popular Final Fantasy series, announced Thursday it was ending support for the iOS version of Final Fantasy Crystal Chronicles. The company said there is an unresolvable bug that’s preventing players from accessing additional content they purchased, so the company is pulling the plug on the game.
“We are unable to completely fix the bug and implement the new changes, making it unlikely to resume service for the game,” the company wrote in a statement. “We must regretfully announce that we will end support for the iOS version of Final Fantasy Crystal Chronicles.”
The company said it began receiving customer complaints on Jan. 24, and the game has been pulled from Apple’s App Store. If you purchased the game or any additional content for the game since the beginning of 2024, the company said you are eligible for a refund.
How to get a refund for Final Fantasy Crystal Chronicles
Here’s the full list of content eligible for the refund on iOS.
- Final Fantasy Crystal Chronicles (full version)
- Moogle Arms
- Relic Arms
- Sapphire Earring
- Magic Wallet
- Special Arms Set
- Sherlotta’s Crystal
- Yuri’s Crystal
- Layle’s Crystal
- Leo’s Crystal
- Mira’s Crystal
- Bel Dat’s Crystal
- Chelinka’s Crystal
- Chime’s Crystal
- Memory Crystal Pack
Square Enix wrote that if you bought any of those items from January 2024 or later and would like a refund then you need to contact Apple Support. The company said the game is still playable on other platforms, like Android.
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