South Ayrshire Council, ScotRail and Network Rail have been approached about the delays and dissatisfaction experienced by rail users in Stranraer.
The council highlighted its dedicated website page, external for updates, and acknowledged the impact the works are having on rail services.
A spokesperson said: “Works at the former station hotel are continuing.
“We recently reported that we discovered damaged structure in the northern section of the building and that this will unfortunately impact the timeline of our safety works.
“We know this delay is frustrating for rail users and we are working closely with Network Rail and ScotRail to ensure that trains can operate from Ayr Station as soon as possible.”
A ScotRail spokesman said it recently received an update from the council that it had nearly completed the safety work at the southern part of the former hotel building.
He added an inspection of the northern section – including the tower – found “badly-burnt floor joists and a severely-damaged wooden support beam, which may need to be removed”.
The spokesman said: “There is no update at the moment on the return of train services”.
A Network Rail spokesman said that once safety work was complete, it would “be able to inspect our infrastructure and work with ScotRail to reintroduce services as soon as possible”.
Dumfries and Galloway Council has also been approached for comment.
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