Stephanie Davidovitz, head of water networks at Southern Water, said: “We currently have four tankers which are also putting water into our network, which will again top the areas up.
“We are continuing that work into this evening and we will not be stopping until all of our customers are back into supply.
“I want to apologise to our customers, this is not a situation that I want any of our customers to be in, particularly on this day going into Christmas.”
Southern Water said bottled water had been delivered to the majority of affected customers, although some did not receive a delivery.
The water company said that was being investigated and customers who did not get a delivery were being prioritised.
It said there was a bottled water station open at Keystone Medical Centre, Gun Lane, Rochester, which would be open until 22:00 and then reopen at 08:00 on Christmas Day.
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