SDLP MLA for Mid Ulster Patsy McGlone said he had referred a number of customers to Fibrus, including one business that had been told it will be another week before their supply could be repaired.
Archibald said she understood the concerns, but added that telecoms is the responsibility of the UK Government, specifically the Department for Science, Innovation and Technology.
She added that companies were “working closely” with Northern Ireland Electricity and that services were being restored where it was safe to do so.
“A post-incident review of Storm Éowyn led by the London government will take place on 10 February, and will assess the impacts, lessons learned and future impacts following the storm,” said Archibald.
BBC News NI has approached Fibrus and the Department for Science, Innovation and Technology for comment.
Fibrus has said that it will be offering compensation on a case-by-case basis to affected customers who have faced service interruptions lasting more than 48 hours.
BBC News
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