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Storm Darragh damage and delays – what are your rights?

If your flight is covered by UK law, your airline must let you choose between either getting a refund or being booked on to an alternative flight.

You can get your money back for any part of the ticket you have not used.

So, if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded.

If you still want to travel, your airline must find you an alternative flight.

If you are stuck abroad or at the airport because of a flight cancellation, airlines must also provide you with other assistance, including food and drink, free accommodation and transport.

If your airline is unable to arrange assistance, you have the right to organise this yourself and claim back the cost later.

You are entitled to the same assistance as for a cancellation if your flight is delayed by more than two hours.

See here for more information on flight cancellations and delays.


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