The SRC warning came as the public was urged to avoid losing their temper and subjecting shop workers to physical or verbal abuse in the countdown to Christmas.
Both the SRC and unions told BBC Scotland News violence towards staff had become more common.
Tony Doonan, the Scottish regional secretary of the Union of Shop, Distributive and Allied Workers (USDAW), said: “There has been a rise in physical violence towards staff, as well as the verbal abuse they now face.
“Coming up to Christmas, shop workers are working, not spending time with their families, so it can be a stressful time for them also.
“Shoppers should be mindful of how to speak to shop workers if they’re frustrated with a certain issue.”
Mr MacDonald-Russell said no worker “deserves to go home on Christmas Eve having been shouted at in their work.”
Figures released earlier this year revealed physical attacks on shop staff had more than doubled from 2023.
And Mr Doonan said he expected the numbers would increase again when data is released in the spring.
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