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School meals: Southampton head disgusted by food requests in-house caterers

“This isn’t about the people who work in the kitchen who are hard-working parents, it is a failure of leadership of Chartwells,” he said.

“And I came to the conclusion… that they just don’t care, and I think that’s what’s so sad about it.”

On Wednesday, a spokesperson for Chartwells apologised that its “usual level of service has fallen below the high standards we demand”, and said it was “committed to working in collaboration with the school”.

On Thursday, Chartwells said it would not comment further.


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