Ms Roberts was among multiple customers who were told to contact their banks to try and secure a refund, but many received them as gifts and in some cases up to a year ago.
Sean Devlin, 72, from Malvern, Worcestershire, said he held a £110 five course lunch for two ticket, which he can no longer use.
The retired head teacher received the voucher as a Christmas gift last year, but was told Purnell’s was closed when he tried to book a table.
“I have had no information at all from them,” he said. “It makes me cross really.
“They have had a difficult time, but so have many other people. I’m sure they have made good money over the years.”
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