Owners catalogue snagging on Bellway homes in Cambridgeshire

We asked Bellway Homes to explain the chaos at Bassingbourn Fields.

In a statement, it said it was “aware of defects on the site” and wanted to “apologise to homeowners who may not have received the service expected”.

“A new home is a hand-built product, so defects do occur, and often only become apparent once homeowners move into their home,” the company continued.

“As a responsible developer, all of our homes are sold with the benefit of a 10-year Buildmark warranty, of which the first two years are covered by Bellway, whereby we will remediate any defects found in properties.”

While many hazards have been fixed, there are still cracked or overgrown pathways, a flooded drainage basin, and metal pipes or electrical wires protruding into the recently completed children’s play area.

Bellway said it was working on resolving these outstanding issues.

Last month it handed over responsibility for the site’s upkeep to a third-party management company.

Some residents have refused to pay their first bill.