When asked about Coleman’s reaction to this window, Williams said: “I think the chairman was a bit shocked that things weren’t prepared and organised to the level that he expected them to be.
“He said to me he feels a sense of responsibility. That’s what a leader does – he’s trying to take responsibility.
“But really a lot of people have been given a big opportunity since he has been here making appointments. And I don’t think a lot of people have taken that opportunity.
“I think he’s probably quite wounded because a lot of trust was placed in people and they have maybe not fulfilled that obligation.”
Williams said Swansea must learn that “in football, deals are never done until they’re actually done”.
He added that there can be a lot of “misleading conversations” over potential transfers.
“Agents will do a great job of protecting their client and making sure they have options and sometimes the information you have to take with a pinch of salt,” Williams said.
“You have to make sure you get close to getting that deal done before the window opens, then be really strong once it opens. Maybe [there was] a lack of experience in some departments to make sure those things were done.
“Therefore we were duped too many times. That’s something that needs to improve.
“Sometimes people need to see things themselves to believe them and to suffer, and I think a lot of people are suffering now in the club.”
BBC News
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