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Knitted cardigan scam leaves Berwick woman ‘gobsmacked’

The website for Milena-London.com was registered in May and appears to have been taken down. BBC emails to the site went unanswered.

But the same cardigan has been advertised on dozens of very similar sites, all apparently at heavily reduced prices.

On these sites there are what claim to be hundreds of positive reviews, alongside the Trustpilot logo.

But on the review company’s own site, where comments about these websites are overwhelmingly negative, Trustpilot carries warnings that its brand is being used in a misleading way.

Ms Waren returned her items to the Chinese address the site gave her – paying another £21 in postage. The package has been stuck in Chinese customs for six weeks.

After contacting You and Yours, she has received a full refund from PayPal, which she used to make the purchase, under its “buyer protection policy”.


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