Kent: Hundreds of couples lose out on wedding videos

Another woman from Surrey, who wished to remain anonymous, said she had booked Ms Stanton for her wedding in June last year but she did not turn up.

The woman said Ms Stanton’s failure to show up meant she had been anxious on the day.

“I didn’t really hear my husband’s vows because I was worried about why she hadn’t turned up,” she said.

Although she was refunded the £910 that she paid, she said she was “really upset” about not having a wedding video.

“All of these moments you want to show your future children,” she said.

Similarly, Shania Stanton (no relation) said she had booked Ms Stanton for the day of her wedding but she did not turn up.

When Mrs Stanton contacted the videographer on Facebook, she said she was blocked.

Although she did get refunded, she was left with no proper video.

“I grew up watching Mum and Dad’s video and wanted to show it to my kids,” Mrs Stanton said.