Linda described her mother Ellen as the “kindest person you could ever meet”.
In her early 90s she was suffering from urine infections, delirium and had broken her hip in a fall.
A hospital doctor advised Linda to consider moving her mother to a care home.
Linda chose Bothwell Castle – which markets itself as a luxury care home – and she moved in during June 2020.
The plan was to be with her mum every day, but that was impossible because of Covid restrictions in place at the time.
Ellen’s health deteriorated and in the weeks before she died district nurses visiting the home filled in an adult support and protection referral.
These are sent to social work services if it is known or believed that an adult is unable to safeguard themselves and is at risk of harm.
The referral obtained by Linda stated: “Ellen is at risk of neglect.”
The form said Ellen pulled the needle from her syringe driver – which was delivering her end of life drugs – at 21:30 on 1 July 2021 but care staff failed to contact the district nursing team to “re-site” the needle until 08:35 the next day.
Linda said her mother went without her end of life medication for 14 hours as a result, which she described as “unforgiveable”.
She said adult support and protection referrals should never be required for anyone who’s at the end of life in a nursing home.
“I can’t comprehend it,” she told BBC Scotland. “I can never get my head round that. Never.”
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