Enterprise service: Early train ‘causing delays’ for Dublin commuters

Mr O’Brien wrote: “What is especially problematic is a 30-minute gap at the peak morning period where there is no commuter service. This not only leads to a significantly decreased level of service but existing services have been concentrated over a shorter time, causing capacity issues on some trains and long delays.

“The changes have also reduced through-services, impacting commuters who travel south of the Liffey. With all trains now terminating in Connolly or Pearse, this adds to journey times and increases the risk of delays.

“A delay or cancellation of the 6am Belfast service would go some way to alleviate some of these issues, while the [Belfast] Enterprise service is important, the knock-on effect on Dublin commuters is unacceptable. It is important to note that the previous first service out of Belfast was 6.50am. I am also led to believe that currently the relevant Enterprise service is starting in Newry (not Belfast) and it will be later in the year before it actually serves Belfast.

“In my 20 years using the commuter line I have never seen such a poorly implemented change and would request an immediate intervention to resolve the ongoing issues.

“To sum up, we are simply trying to squeeze too many services on to a single train track. We ultimately need additional track space.”