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Customer details stolen in Renault UK cyber attack | Money News


Renault UK has become the latest car company to be hit by a cyber attack.

The firm said some customer personal data had been accessed during a breach of one of its third-party data providers, but that no financial information or passwords had been compromised.

A spokesman said this included “customer names, addresses, dates of birth, gender, phone numbers, vehicle identification numbers and vehicle registration details”.

It comes after Jaguar Land Rover (JLR) was forced to suspend production at its UK factories following a cyber attack on 31 August.

JLR said earlier this week that it planned to resume limited production “in the coming days”, but no firm date has been announced.

Renault UK said none of its systems had been compromised, and manufacturing has not been affected.

A spokesperson added: “The third-party [data] provider has confirmed this is an isolated incident which has been contained, and we are working with it to ensure that all appropriate actions are being taken. We have notified all relevant authorities…

“We wish to apologise to all affected customers. Data privacy is of the upmost importance to us and we deeply regret that this has occurred.”

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Renault UK confirmed it was in the process of contacting all customers affected and advised them “to be cautious of any unsolicited requests for personal information”.

It refused to say how many were affected “for ongoing data security reasons”.

Retailers, airports and even a nursery chain have been targeted by cyber criminals during a spate of online attacks in recent months.


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