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Child Benefit error ‘threw family into disarray’

A mother-of-four has said a delay in receiving Child Benefit “threw the family into disarray” this week.

About half a million people were left without the payment after a technical issue at HMRC.

The tax authority said a batch processing issue meant about 30% of Monday’s scheduled payments did not go through and would not be made until Wednesday.

Christine McCrea, from Dunmurry, told BBC News NI that she relied “quite heavily” on the money.

“On Monday morning my electric meter usually would be in minus,” she said.

“I’m running through to the end of the week and I’m trying to be sparse on electrics so that it won’t knock off on Friday, which means over the weekend I incur a big minus into my electric metre so on Monday I really need that money to top it up.”


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