Carpetright collapse: ‘I spent £680 and can’t get a refund’

On Twitter, one person claiming to have worked for the company said: “I have so many questions and no answers, I’m heartbroken. I’m a single mum with bills to pay and they treat me like I was nothing.”

John, who did not want to share his real name as he still works at Carpetright, told the BBC that he and his colleagues found out about the redundancies on the news.

Carpetright had told them very little, he said, and blamed the job cuts on the malware attack in April.

“[They were] 10 minutes from being shut down that day,” John said.

According to Citizens Advice, external, if your employer is insolvent you can claim some of the money your employer owes you from the Redundancy Payments Service, a government-run scheme.

The maximum amount you can claim for a week’s unpaid wages or annual leave is £700 if your employment ended on or after 6 April 2024.