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Care home firm breached health and safety during woman’s death

Peter Gray KC, defending, told the court: “Ms Hughes lost her life due to the failings of HC-One.

“I am told to offer my deepest sympathies for the family’s tragic loss.”

The advocate said that the company has since taken measures to make sure the incident does not happen again, such as a new fire alarm zone map and handheld radios for staff communication.

Fining the company £537,000, Sheriff Matthew Jackson KC stated: “This is a figure that will remind the company’s directors and shareholders, the gravity of the offence.

“I must stress, this is not or can be a figure that represents the terrible loss of Carol Hughes’ life.”

The Darlington based company – whose turnover in September 2023 was £398m – has two previous convictions.

In 2019, Kirkcaldy Sheriff Court was told that a resident in a care home with Alzheimer’s ingested a chlorine tablet which was among unattended cleaning items that had been delivered.

The firm was fined £270,000 for that incident.


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