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Belfast: Distress over school bus no-show on first day back

Ms Wilson has three other children, one of whom was due to begin post-primary school on Monday.

“She was panicking, saying: ‘I cannot be late, I cannot be late, mummy’ because she wants to make a good impression,” she said.

“I have three other kids to get out to school as well, so I had to try to stay calm and not show my kids that I was panicking.”

When contacted by BBC News NI, a spokesperson for the EA said they were informed at very short notice by the third-party provider that they were unable to facilitate the route.

“We understand the distress this has caused, especially at the start of a new school year, and will continue to work to try and minimise future disruption as far as possible,” the EA added.


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