Anker Recalls PowerCore 10000 Power Banks Because of Fire Risks: What to Know

The electronics maker Anker recalled its PowerCore 10000 power banks with the model number A1263 after receiving 19 reports of fires and explosions.

According to an alert posted Thursday by the Consumer Products Safety Commission, more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices, but customers who have them must submit photo evidence of ownership and also prove that they’ve disposed of the PowerCore devices properly before receiving a replacement. It recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services.

In addition to instructing customers to stop using the chargers immediately, the CPSC says:

To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word “recalled” written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.

The PowerCore, made in China, is one of four current power bank recalls that have been issued by Anker. The others include the 334 MagGo 10K battery, the 321 Power Bank (5K) and the 535 Power Bank (20K). 

Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of cary-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating.