Disabled woman with assistance dog told to leave York Subway shop

Ms Harris said she paid for the sandwiches she had pre-ordered online and was told to leave the shop.

“It put a dampener on the day, it felt like I’m not counted as a member of the public,” she said.

“I felt very discriminated against, upset, I didn’t feel like a real person.”

She said all businesses and employees should gain training in order for them to understand the law.

“[MS] affects quite a lot of my day-to-day living, like opening doors, picking things up off the floor – if I drop anything Bella will pick it up,” she said.

“Basically, without her, I wouldn’t be able to go anywhere.”

Ms Harris had to leave a Staffordshire pub due to the same issue in 2023.

She added: “You don’t want to go in shops and feel discriminated against from the word go, you want to be able to feel the same as everybody else.”