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BT call centre to cut 300 staff from Enniskillen site

BT’s decision to close its Enniskillen call centre is “devastating”, the economy minister has said.

About 300 people are currently employed at the County Fermanagh site providing support to EE mobile phone customers.

They had previously been offered voluntary redundancy as the future of the site was reviewed.

In a statement on Tuesday, Deirdre Hargey branded the company’s decision to close by October 2024 as “extremely disappointing”.

“As a major employer in the region for over three decades, this decision is devastating for the workers and their families, and also for the wider community,” she said.

She said she has asked Invest NI to ensure that “every step possible” is taken to support staff who have been affected by the decision.


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