Working from home? Slow broadband, remote security remain top issues

Unreliable home broadband connectivity is the primary technical challenge businesses are having to deal with as remote working continues during the COVID-19 pandemic.

That’s one takeaway from a survey of 100 C-level executives and IT professionals in the US by Navisite designed to highlight the biggest headaches for organizations providing IT services to workers since offices began to close in March.

Around half (51%) of those surveyed said they experienced some “IT pains” during the rapid shift to support home workers, while almost a third (29%) continue to face technical challenges.

At the same time, the majority (83%) now expect to continue with remote work policies when pandemic restrictions are lifted.

Top concern for long-term WFH: The need for broadband

Ensuring employees can carry out their work at home over a longer period presents some concerns for organizations. Chief among these is poor internet bandwidth, an issue cited by nearly half (49%) of the respondents.

With meetings being held using video apps such as Zoom and Microsoft Teams — in addition to the deployment of a range of collaboration and productivity tools —unreliable internet connections have caused headaches.

Copyright © 2020 IDG Communications, Inc.