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Cazoo: Cardigan woman’s £1,000 repair bill after administration

Ms Rylands contacted The Warranty Group, now part of Assurant, but her extended warranty does not cover the repairs as the fault happened before it kicked in.

She said the experience had left her feeling frustrated and in an awkward position.

After having to rely on her partner’s car, she forked out more than £1,000 for the repair work and is not sure if she’ll get the money back.

“I trusted Cazoo to sell me something that would work, or at least be very honest about things that needed fixing.

“My partner and I are looking to buy a house in the area but now I have to use the money for the repairs. It’s such a frustrating issue.”


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