Australian banks, media, airlines hit by major IT outage

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At Sydney’s Airport, information disappeared from departure boards. In an announcement to passengers in the domestic terminal, budget carrier Jetstar said that an “issue with Microsoft” meant it was unable to check in passengers, or to board its flights.

Virgin Australia has also told its travellers there was a “complete ground stop” of flights.

Social media users have reported queues at stores like Woolworths, with payment systems downed.

Australian outage website Downdetector shows issues being reported by the National Australia Bank, telecom firm Telstra, Google and more.

An official Microsoft 365 service update posted to X earlier in the day said ” we’re investigating an issue impacting users ability to access various Microsoft 365 apps and services”.

In a statement, Australia’s cybersecurity watchdog said there is no information to suggest it is a cybersecurity incident.

“Our current information is this outage relates to a technical issue with a third-party software platform employed by affected companies,” they said in a statement.


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